You don’t always have to see your GP if you have a health concern. There are a number of other healthcare professionals working within our practice who may be better placed to give you the medical care you need. You can find out a bit more about these different roles and how they can help you below.   

When calling our GP practice, our receptionists may ask you a few details – but please don’t worry, they are not being nosey, and your information is strictly confidential. They just need a bit more information to get you the right help, from the right person.   

All of our healthcare professionals are experts in their field and we have a number of different roles working within our practice.

A variety of clinical staff with different areas of expertise are available here. Through a range of health, social care and other community services, our staff focus on keeping people well and independent; delivering the right care at home or in the community to prevent unnecessary hospital care.   

These groups of staff bring together general practice and social prescribing. This enables the expertise and skills of different professionals to assess, plan and manage the care of patients.  

Extended healthcare teams allow GPs to utilise their time more effectively. By ensuring that patients see the most appropriate professional within the primary care setting, GPs can focus on those patients who most urgently require their care. Your practice reception team will help guide you to the most appropriate care as soon as possible when booking an appointment.  

Please note that as Charlton Medical Centre has not been allocated to a PCN, we have a limited amount of additional roles.