The Surgery would like to invite you to use the NHS App

The new, simple and secure way to access a range of NHS services on your smartphone or tablet.

Download on App Store
Download on Google Play Store

To set up an NHS or Patient Access account you will need:

• an email address (with more than 6 characters) - this must only be used by ONE person, no shared or family email addresses can be used
• a mobile phone or landline number

Please follow these links for more information on the NHS App or Patient Access App

Once the preferred app has been downloaded, you will require:

• a Linkage Key (also known as Passphrase)
• an ODS Code (also known as Organisation Code or Surgery ID)
• an Account ID

Please contact the surgery to request the codes required. This can be done either by email to charlton.online@nhs.net (security questions will be asked to make sure the codes required are provided to the correct person) or you can do this in person at reception (please bring photo ID when attending in person).

Use the NHS App to:

• check your symptoms
• find out what to do when you need help urgently
• book and manage appointments at your GP surgery
• order repeat prescriptions
• view your GP medical record securely
• register to be an organ donor
• choose how the NHS uses your data

Patients at 95% of GP surgeries in England can now use all the features of the NHS App.

You can check if your GP surgery is connected when you open the app for the first time. If it's not, you can register your email address, and we'll notify you when they go live.

If your GP surgery is not connected, you can still download the app and use it to check your symptoms and find out what to do when you need help urgently.

When your surgery is connected, and you register in the app, we'll carry out checks to confirm your identity. The app will then securely connect to information from your GP surgery. To keep your access secure, we'll send a security code to your phone each time you use the app.